Shipping policy
Shipping Policy
Amboy offers shipping within Japan as well as international shipping to selected countries and regions.
【Domestic Shipping in Japan】
Orders shipped within Japan are delivered using the shipping method selected or designated by Amboy.
Shipping fees vary depending on the destination, parcel size, weight, and order contents.
Where applicable, the shipping fee will be displayed at checkout.
Once your order has been shipped, we will send you a shipping confirmation email.
【International Shipping】
Amboy offers international shipping from Nara, Japan.
In most cases, international customers can place their order and complete payment directly through our online store.
Depending on your country, region, or available payment methods, you may be unable to complete payment through the website. In such cases, we can also send you a PayPal invoice by email.
For questions regarding international shipping, please contact us at:
Email: info@route66amboy.jp
【Shipping Destinations】
We currently ship to the following countries and regions:
Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and United States.
Available shipping destinations may change depending on international postal services and our shipping settings.
【International Shipping Method】
International orders are generally shipped via EMS (Express Mail Service).
Other shipping methods may be used depending on the destination, item, or current international shipping conditions.
【International Shipping Fees】
International shipping fees are the responsibility of the customer.
Shipping costs vary depending on the destination, parcel size, and weight.
When shipping costs can be calculated automatically, the applicable shipping fee will be displayed at checkout.
If you have any questions regarding shipping costs or shipping availability, please contact us before placing your order.
【Customs Duties, Import Taxes, VAT & Other Fees】
International orders may be subject to customs duties, VAT, import taxes, customs clearance fees, brokerage fees, or other charges imposed by the destination country or region.
These charges are separate from Japanese consumption tax and are not included in the product price or shipping fee. In general, any customs duties, VAT, import taxes, or related charges imposed in the destination country are the responsibility of the customer.
Customs regulations and tax rates vary by country or region. For further information, please contact your local customs authority before placing your order.
Customs documents will always show the actual selling price of the merchandise.
We are unable to declare a lower value or mark an order as a gift in order to reduce customs duties or taxes.
【Returns & Exchanges】
Returns and exchanges are subject to our Returns & Refunds Policy.
International orders are generally not eligible for returns or exchanges due to sizing, personal preference, ordering mistakes, or other customer-related reasons.
If you receive an incorrect item or an item with a significant defect that was not described before purchase, please contact us within 3 days of delivery.
【Contact】
If you have any questions regarding shipping, international delivery, shipping fees, or payment methods, please contact us at:
Email: info@route66amboy.jp